How to check AirPods Pro free recall replacement eligibilityIf you’re seeing one or more of the following issues with an AirPods Pro:
- Crackling or static sounds that increase in loud environments, with exercise, or while talking on the phone
- Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise
Your AirPods Pro will be examined prior to any service to verify that they are eligible for this program. AirPods Pro (left, right or both) with a confirmed issue will be replaced. The AirPods Pro case is not affected and will not be replaced.The recall program is available to AirPods Pro users worldwide and doesn’t extend the warranty but is available for “2 years after the first retail sale of the unit.”
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